Negotiation is About Collaboration: Carolyn Goerner

Feb 26

Carolyn Goerner shares her journey from a small-town upbringing in California to becoming a respected academic in management and human resources. She discusses her teaching philosophy, emphasizing empathy-based negotiation and the importance of understanding generational differences in the workplace. Carolyn provides valuable insights for young entrepreneurs, highlighting the significance of knowing one's scope and building relationships. She reflects on mentorship's role in her career and concludes with her favorite books that have influenced her personal and professional growth.Carolyn is currently the Faculty Chair of Kelley ExecutiveEducation Programs (KEEP) and the John D. Long Distinguished Fellow for KEEP Leadership at Indiana University’s Kelley School of Business in Bloomington. Since joining the faculty in 2000, she has designed anddelivered a wide variety of courses to executive, graduate, and undergraduate student audiences. Carolyn is also a LinkedIn Learning author of eleven courses including Women in Leadership, Overcoming Imposter Syndrome, DevelopingEmpathy at Work, Gender and Negotiation, Advanced Negotiation Tips, Icebreakers for Groups and Teams, and Presenting Your Best Self at Work. Her courses havebeen viewed by over a million people.

Dr. Goerner completed her Ph.D. in Management and HumanResources at Fisher College of Business at The Ohio State University. She also holds a M.A. in Speech Communication from Indiana University and undergraduate degrees in Philosophy and Religion from Kean University in NewJersey. Prior to graduate school, she was a human resource consultant and trainer for a variety of companies, focusing primarily in health care and professional service companies. Carolyn has also served as a Director of Executive Education for Kelley, providing consulting and training services to alarge number of clients. Carolyn’s research focuses on best practices in mentoring women in the workplace, conflict resolution in public arenas, trust development and AI-powered leadership. Her current work includes customizing MBA programs, online M.S. degrees, as well as non-credit Executive Education courses. She is the recipient of numerous teaching awards,including IU’s Trustees’ Teaching Award and the Alumni Association’s Student Choice Award.